50% Refund of all monies collected if reservation is cancelled between 31 days and after.
25% Refund of all monies collected is reservation is cancelled between day 16 to 30 prior reservation starts.
0% Refund if reservation is cancelled between day 0-15
Deposit, cleaning fees, propane refill, sewer cleaning fee and delivery fees are always refundable minus processing fees and a mandatory $99.00 fee.
If you have unforeseen circumstances that prevents you to keep your paid reservation, you can request for a "rain check", and we will do our best to accommodate your new dates as per availability. Keep in mind that if your original reservation is within the low season rates and/or promotional rates and you need to change it to a high season non discounted rates, you will need to pay the difference if such dates are available.
Customer can reschedule their reservation to different dates depending on availability and for equal value. There is a $150.00 rescheduling fee.