Rental agreement

1.                                                                “RV CAMPING RENTAL”

                            www.rvcampingrental.com – rvcampingrental@gmail.com

                                               (619)341-5606 text, call, WhatsApp

                          RECREATIONAL VEHICLE TEMPORARY RENTAL AGREEMENT

THIS VEHICE IS FOR DELIVERY ONLY - CUSTOMER CAN NOT MOVE OR TRANSPORT                             

                                                                     THE VEHICLE 

These terms and conditions are expressly incorporated into the “Recreational Vehicle Temporary Rental Agreement” the "Agreement(") by and between the individual(s) identified by their name, residential address, email address, telephone number, personal vehicle insurance information, and driver's license information, all of which are listed in the "Delivery Inspection Report" on Page No. 1 of the same report.

By signing this document, The Customer (hereinafter referred to as "The Customer") enters into a binding agreement with RV Camping Rental (hereinafter referred to as "The Company") and, where applicable, the third-party rental platform also identified in the “Delivery Inspection Report” (hereinafter referred to as “The Rental Platform”). Additionally, when applicable, this agreement also includes the registered vehicle owner, collectively referred to as the “Registered Owner.”

This Agreement is for the temporary rental of the recreational vehicle as itemized on Page No. 1 of the “Delivery Inspection Report.” The Customer's reservation number and rental period, as specified in the “Delivery Inspection Report,” are also included in this document. This Agreement remains binding for the duration of the rental period stated therein.

The terms and conditions of this Agreement shall remain in full force and effect even after the end of the rental period. "The Customer" has released and/or indemnified “The Company” and “The Registered Owner,” including their officers, employees, and agents.

I. The rental period and responsibilities for return of the rented recreational vehicle:

The rental period is the one listed on page No. 1 of the "Delivery Inspection Report". It is the responsibility of "The Customer" to ensure that the rented recreational vehicle is returned to "The Company" in the same condition as it was provided.

The customer understands and agrees that they will be held liable and charged a “Loss of Use” fee at the rate of $139.00 per day for each day the rented travel trailer is not returned to "The Company," or at the campsite or location where "The Company" delivered the travel trailer to the customer. This fee applies in, but is not limited to, the following situations:

• The customer fails to return the trailer to the agreed-upon location.

• The customer abandons the trailer at a location different from what was agreed upon in the “Delivery Inspection Report.”

• The trailer is abandoned on the road, highway, in another town, city, or state, or left at a repair or storage facility.

• The trailer is towed to a different location other than where the company delivered it.

• The customer allows possession of the trailer by others without written authorization from "The Company."

The customer agrees to pay "The Company" for all expenses incurred for recovery, towing, storage, fines, tolls, travel fees, additional drivers if needed, and fuel expenses in the event the trailer is abandoned or left at a location other than what was agreed upon in this document.

II. Damages, overages, and Security Deposit

“The Customer” agrees to pay a designated amount with the booking receipt as a refundable "Damages, Overages, and Security Deposit." This amount will be placed as a hold vs a charged to the customer’s payment method at least two (2) business days prior to the reservation “Start Date” or as per the merchant processing time if the date falls on a weekend or holiday.

This deposit can be used to cover additional fees, costs, services, damages, tolls, tickets, towing, impound, storage, insurance claims, or other charges that arise during the rental period while the customer has the recreational vehicle in their possession.

The insurance carrier does not provide coverage for the following, but not limited to: interior damages, suspension, drivetrain, glass, abuse, neglect, user error, and tires. Any damages to these systems and parts will be deducted from the deposit specified in this section. It is the customer’s responsibility to contact the insurance provider covering their reservation to address any concerns about their coverage. The Customer is allowed to use their personal vehicle insurance to process claims related to this rental, as well as the reservation insurance provided by "The Company" to cover damages or losses to the recreational vehicle and others. The Customer is responsible for paying the deductible per occurrence.

“The Company” has up to three (3) business days after the end of the reservation or when “The Company” regains possession of the travel trailer (and as allowed by weather conditions) to report any damages, missing inventory, or additional fees and services to the customer. The Customer has the option to pay these additional costs via their deposit or through direct payment to “The Company” before the deposit is released.

If damages, parts, or services cannot be fully calculated within three (3) business days, “The Company” will retain the full deposit amount. Proper accounting will be conducted as soon as “The Company” becomes aware of the costs involved in restoring the rented recreational vehicle to the same condition in which it was provided to the customer, including insurance claims.

“The Customer” agrees to pay out of pocket for any deficiencies after the paid deposit has been depleted and the applicable insurance coverage has also been exhausted.

If no additional services, fees, costs, claims, or expenses are incurred, “The Company” will process the customer’s full deposit refund on the second business day after the end of the reservation. The timeline for the deposit refund to appear on the customer’s payment method may vary depending on their bank, the time of day, and any weekends or holidays during the processing period.

III. Right of Possession

“The Company” and the registered vehicle “Owner” shall always retain superior rights of possession of the rented recreational vehicle over “The Customer.” If “The Company” officers or employees, in their sole and absolute discretion, determine that the rented recreational vehicle is at risk of damage or loss, “The Company” shall have the absolute right, but not the obligation, to recover the rented recreational vehicle from “The Customer” regardless of the amount of time remaining in the Rental Agreement. If “The Company” recovers the rented recreational vehicle from “The Customer”, in addition to any costs payable under other parts of this Agreement, “The Customer” shall be responsible for all costs associated with such recovery, including, but not limited to, employee wages, travel costs, fuel, and repairs.

IV. Authorized Drivers

“The Customer” acknowledges and agrees that no person or business shall be permitted to tow or transport the travel trailer unless they have been fully approved by “The Company”, the third-party reservation insurance carrier, and the “Rental Platform”, when applicable. Insurance coverage will not extend to non-authorized drivers.

All approved drivers must be at least 30 years of age, possess a valid driver's license, have a clean driving record for the past 5 years prior to the reservation start date, and maintain a valid personal vehicle insurance policy that extends coverage to the rented recreational vehicle.

“The Customer” accepts full legal and financial liability for any damages and losses caused by non-authorized drivers.

V. Allowed Use of the Rental

The rented recreational vehicle may only be used on public roadways with sufficient width and clearance to allow for safe operation and transport without causing damage. Under no circumstances is the rental vehicle to be operated or used for off-road purposes.

Unpaved Roadways Allowed (excl. RV Parks & Campgrounds) YES ____ NO _XX__

“The Customer” understands and agrees that “The Company” is not responsible for any campground, intended parking location, destination, or other lodging cancellations or closures due to Covid-19 or any other reasons. As such, “The Customer” is not eligible for a refund, credit, or reimbursement if another business or individual cancels their reservation or if such closures or cancellations occur for any reason.

“The Customer” is eligible to reschedule their reservation for a date of equal value, subject to availability. In the case of Covid-19-related cancellations, a mandatory cancellation fee of $500.00 will apply, regardless of when the reservation was booked or fully paid.

“The Customer” has been instructed not to allow a dog or any other animal on upholstered surfaces, mattresses, bunk pads, memory foam, cushions, driver’s chairs, dashboard, or any other surfaces where animal odor may penetrate. “The Customer” has also been advised not to leave their dog or any other animal inside the vehicle during hot temperatures, unsupervised, or in any other situation where the interior could be damaged, stained, soiled, or broken.

“The Customer” agrees and understands that they will be held fully liable for all repairs, replacements, taxes, shipping, and labor costs caused by their dog, their guest’s dog, or any other animal that they allowed, either voluntarily or involuntarily, to access the vehicle. This includes damages and financial losses caused by fleas, ticks, mud, sand, urine, feces, bodily fluids, ants, bees, or any other related issues.

“The Customer” acknowledges the height, width, and length clearance for their rental is:

Height   12 ’ Width  8 ’Length  26 ’

Guest and Animal Responsibility

The Customer agrees that they are solely responsible for the actions, behavior, and conduct of all guests, including family members, friends, and any third parties using the rented recreational vehicle during the rental period. This responsibility extends to ensuring that guests comply with all terms and conditions outlined in this agreement, including but not limited to safety protocols, driving regulations, and the proper care and handling of the RV and its equipment.

Furthermore, The Customer acknowledges and agrees that they are fully responsible for any animals brought onto the RV. This includes ensuring that animals do not cause damage to the vehicle, its interior, or its contents. Any additional cleaning fees, damages, or other costs resulting from animals will be charged to the Customer.

By signing this agreement, The Customer accepts full responsibility for the actions and conduct of their guests and animals during the rental period and agrees to indemnify RV Camping Rental against any liability, claims, or damages that may arise from the actions of guests or animals.

Condition of Rental & Responsibility for Repair

“The Customer” is responsible for all damage to the rental vehicle, missing equipment, and any administrative expenses incurred by the Recreational Vehicle Rental Agency due to such loss, regardless of the cause of the damage or loss, or the negligence of the “Customer.”

In the event of any loss or damage to the rented recreational vehicle, or any personal property or bodily injury claim occurring during the rental period due to any cause, including, but not limited to, collision, rollover, theft, vandalism, seizure, fire, flood, hail, or other acts of nature, “The Customer” will be held responsible. “The Customer” is required to pay the deductible, which ranges from $1,500.00 to $4,500.00, depending on the unit type.

If “The Customer” violates RV Camping Rental’s Terms of Service, they will be held responsible for the full amount of the claim, including the insurance deductible.

Upon accepting the rented recreational vehicle, “The Customer” and an authorized representative of RV Camping Rental will complete a “Delivery Inspection Report,” documenting any defects or damage to the vehicle prior to “The Customer’s” acceptance. “The Customer” must return the vehicle in the condition specified and agreed upon in the Delivery Inspection Report.

Upon return of the rental, “The Customer” and RV Camping Rental must complete and sign the “Return Inspection Report” upon the reservation’s completion. If this form is not completed and signed by both RV Camping Rental and “The Customer”, your insurance claim may be denied.

RV Camping Rental is not responsible for any personal property left in the rental vehicle. Any defects and/or damage to the rented recreational vehicle noted in the “Return Inspection Report” that were not documented in the “Delivery Inspection Report” (completed by both “The Customer” and RV Camping Rental at the time of rental acceptance) will be considered the sole responsibility of “The Customer”. “The Customer” agrees to reimburse RV Camping Rental for the cost of repair or replacement of such damage.

If the security deposit paid to RV Camping Rental is insufficient to cover the costs of damages, “The Customer” agrees to pay the remaining balance upon demand.

“The Customer” must report all accidents, incidents of theft, or vandalism to the police immediately upon discovery and provide RV Camping Rental with a copy of the police report. Additionally, “The Customer” must report and provide pictures of all accidents involving the rented recreational vehicle to RV Camping Rental within 24 hours of the occurrence, along with a copy of the accident report. In the event of vandalism or damage resulting from vandalism, no insurance claim can be processed without a police report.

If the rental is returned to the agreed-upon location outside of regular business hours, on holidays, or after the agreed return date and time, “The Customer” shall remain responsible for any damage or theft of the rental that occurs prior to RV Camping Rental's acceptance of the return during regular business hours.

Under no circumstances shall:

1. The travel trailer be transported outside of the United States or Canada.

2. Pets or other animals be allowed in the rented recreational vehicle without prior permission and a prepaid cleaning fee.

3. The awning be unrolled or used during high winds, hail, when unattended, during transit, overnight, or in any condition that may cause damage.

4. Anyone be allowed on the roof of the rented recreational vehicle.

5. Anyone to occupy the travel trailer while it is being towed or in motion.

6. The travel trailer be transported, used, operated, or involved in any way at the Burning Man event.

Insurance & Costs

The Customer is responsible for all damage or losses caused to themselves, their property, the rented recreational vehicle, and third parties, regardless of fault. The Customer and any other drivers must be approved for insurance coverage through RV Camping Rental's third-party insurance provider.

The Customer is solely responsible for all parking tickets, citations, toll charges, and any other fees or charges incurred during the rental period. Additionally, The Customer agrees to pay the deductible per occurrence as outlined in their insurance certificate or document issued at the time of insurance purchase.

Maintenance and Breakdown

RV Camping Rental is responsible for performing a reasonable and thorough inspection of the rented recreational vehicle before each reservation begins. However, RV Camping Rental is not liable for any damages or losses incurred by the Customer or their guests due to failure, breakdown, or poor performance of the vehicle during the rental period.

The Customer acknowledges and agrees that they are not entitled to any reimbursement for financial losses, lost personal items, or any other losses sustained as a result of vehicle issues during the rental period.

RV Camping Rental will be responsible for retrieving the recreational vehicle at no additional cost to the Customer if a breakdown occurs. However, if the damages were caused by the Customer’s negligence, wrongful operation, or unsafe driving conditions, the Customer will be liable for all recovery, towing, and transportation expenses.

The Customer is fully liable for any damages to the tires, suspension, brakes, undercarriage, mechanical components, glass, stabilizers, and other parts of the vehicle resulting from negligence, unsafe operation, abuse, driving or towing under unsafe conditions, or parking on unstable surfaces such as sand, rocks, mud, or other improper grounds.

Liabilities include, but are not limited to, recovery costs, towing fees, crane retrieval, travel fees, repair costs (partial or full replacement), storage fees, court fees, fines, violations, and loss of use at a rate of $189.00 per day, up to a maximum of ten (10) calendar days. If the loss extends beyond this period, additional fees will be incurred.

Hauling and Delivery

The Customer’s liability for damages to the rented recreational vehicle begins when the Customer takes possession of the keys and ends when RV Camping Rental or their designated driver or agent regains physical possession of the rented recreational vehicle.

In cases where the Customer is towing the travel trailer, the Customer assumes full liability for any damages, as outlined in the first paragraph of this section. The Customer understands and agrees that, under the laws of the State of California, the towing vehicle bears full responsibility during transit, and the Customer’s personal insurance will be held liable for any damages.

If RV Camping Rental delivers and picks up the rented travel trailer at the Customer’s campsite or other designated location, and the travel trailer is not moved or otherwise transported by the Customer or a third party, the Customer’s liability begins at the time they receive the keys and ends when RV Camping Rental completes a full inspection and regains possession of the travel trailer.

Additional Conditions

This Agreement does not create a partnership between the Customer and RV Camping Rental or the Recreational Vehicle owner. This Agreement may not be canceled or modified unless in writing and signed by all parties involved.

The Customer understands and agrees that RV Camping Rental is not liable or responsible for the lack of TV signal, radio signal, internet/data signal, or any other type of reception at the location where the RV is parked or during transit.

Assignability and Dispute Resolution

This Agreement is not assignable by the Customer without prior written consent from RV Camping Rental.

The Customer agrees that any dispute or claim arising out of or relating to this Agreement, or the Customer's use of the rental (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory), will be exclusively resolved in the County of the Recreational Vehicle Rental Agency’s operation. This Agreement shall be construed in accordance with the laws of the state where RV Camping Rental operates.

In the event that RV Camping Rental prevails in a legal action to enforce this Agreement, it shall be entitled to recover all costs and attorney's fees incurred in that action.

Warranties, Releases, Indemnification, and Assignment

Customer acknowledges that RV Camping Rental may not own the recreational vehicle being rented, but instead, manages the rental under a third-party agreement with the registered and/or legal owner of the vehicle. This agreement between RV Camping Rental and the vehicle’s registered owner will not be disclosed to the Customer due to privacy considerations and an established gag order.

The Customer accepts the rental vehicle "AS IS", with all faults and without reservation. RV Camping Rental and the Owner of the recreational vehicle expressly disclaim any and all warranties, whether express or implied, concerning the condition, suitability, fitness for any particular purpose, or the operational status of the vehicle or its tires. RV Camping Rental and the vehicle Owner shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages resulting from, or related to, the use of the rented recreational vehicle, including any lost profits, revenues, or costs, regardless of the legal theory under which such liability is asserted. This exclusion applies even if RV Camping Rental or the Owner has been advised of the possibility of such damages.

The Customer's exclusive remedy for any and all claims of damage related to the use of the rented recreational vehicle shall be limited to the total rent paid or payable by the Customer to RV Camping Rental under this Agreement.

Indemnification and Assignment

The Customer hereby agrees to indemnify, save, and forever hold harmless RV Camping Rental and the Recreational Vehicle Owner from any and all liability, claims, or causes of action of any kind or nature, whether asserted by the Customer or any third party, arising from or in any way related to the operation or use of the rented vehicle under this Agreement. The Customer further agrees to provide a defense, as chosen and directed by RV Camping Rental, in the event of any such claim or lawsuit, and to pay any associated expenses incurred in defending against such claims.

This indemnification includes, but is not limited to, claims arising from negligence or gross negligence on the part of RV Camping Rental and/or the Recreational Vehicle Owner.

As part of the consideration for the rental of the vehicle, the Customer hereby assigns to RV Camping Rental any and all causes of action, judgments, or settlements that the Customer may have against any person, firm, or corporation, including but not limited to RV Camping Rental and/or the Recreational Vehicle Owner, for the purpose of securing satisfaction and discharge of any judgment against RV Camping Rental and/or the Recreational Vehicle Owner for actual, consequential, punitive damages, or any claims for indemnity and/or contribution, whether statutory, contractual, or otherwise.

RV Condition at the Time of Pick-Up

The Customer acknowledges and agrees that the unit being picked up is clean, both on the interior and exterior, and is in a safe and roadworthy condition. The Customer further affirms that they have inspected the vehicle and agree that it meets all standards of cleanliness, safety, and operability as outlined in the Delivery Inspection Report at the time of pick-up.

Return Policy

The Customer understands and agrees that the rented recreational vehicle must be returned in the condition stipulated and agreed upon by both parties in the Delivery Inspection Report, which was signed at the time of pick-up. Pre-existing damages, blemishes, and inventory provided to the Customer were itemized in this document and/or captured with time-stamped photos and videos that include geo-location details.

The itemized pre-existing damages, blemishes, inventory readings, photos, videos, and signed documents will be compared against the Return Inspection Report when RV Camping Rental gains possession of the vehicle at the end of the rental period. This will ensure that all conditions of the vehicle are accounted for.

Any overages, additional services, fees, damages, missing or damaged inventory, fines, violations, recovery fees, insurance deductible amounts, unpaid tolls, or other related expenses incurred during the rental period will be charged against the Damages and Overage Security Deposit. If the deposit is insufficient, the Customer’s payment method will be charged for the remaining balance.

The Customer understands and agrees that if their payment method is declined, a chargeback is received, or the Customer refuses to pay the balance owed to RV Camping Rental for any reason, they will be financially and legally responsible for all collection procedures, court fees, legal fees, and other professional costs as allowed by the laws of the State of California, County of San Diego.

Repairs and Roadside Assistance

In the unlikely event of a breakdown or mechanical issue, the Customer must first ensure they are in a safe location. The Customer should immediately contact the Roadside Assistance service number provided (if purchased through RV Camping Rental) or call their own Roadside Assistance provider. If needed, Customer may also contact the Highway Patrol for assistance.

Customer understands that Roadside Assistance services may use third-party vendors who may or may not have the necessary equipment to assist a recreational vehicle and may not be nearby the Customer’s location. If the Customer has purchased roadside assistance through RV Camping Rental’s third-party provider, the service will be provided as per the terms and conditions outlined by the provider.

RV Camping Rental does not guarantee or endorse the services provided by the Roadside Assistance provider. The Customer must handle any reimbursement claims for towing and other services directly with the provider. RV Camping Rental is not responsible for any damages, losses, or delays involving Roadside Assistance services.

Additional Terms:

1. Smoking: No smoking is allowed inside rental units unless explicitly stated in your booking. Any smoke odors in the returned unit will result in additional cleaning fees. See Return Policy for details.

2. Interior Damage: The Customer is responsible for any damage to the interior, including but not limited to appliances, cabinets, flooring, and bathroom facilities. Charges for repairs will be deducted from the security deposit.

3. Animals: No animals are allowed in the rental unit unless otherwise stated in your booking. Any animal odors will result in additional cleaning fees. Refer to Return Policy for further details.

4. Ladder: Some rental units are equipped with rear ladders. These ladders are not for customer use. Activity on the roof of the unit is strictly forbidden.

5. Travel Restrictions: Rental units may not be taken into Mexico or used for the Burning Man event.

6. Taxes: The Customer is responsible for all applicable taxes.

7. Rental Fees: All rental fees, including deposits, must be paid in full prior to check-out.

8. Citations & Tolls: The Customer is responsible for paying any citations or tolls that occur during the rental period. These charges will be billed to the Customer upon discovery by RV Camping Rental.

Awning Usage Policy

Some rental units are equipped with awnings for shade. RV Camping Rental may impose restrictions on the use of the awning during the rental period. Damage to the awning is not covered by the Comprehensive and Collision policy and the Customer will be fully responsible for the repair costs, including any applicable insurance deductible.

Awning Usage Allowed During Rental:

• YES XX

• NO ___

Important Awning Guidelines:

1. Awning Retraction:

The Customer must always retract (close) the awning when not in full view of it. This includes times when the Customer is away from the vehicle (such as when running errands, during entertainment, or while sleeping at night).

2. Weather Conditions:

The awning must be retracted during adverse weather conditions such as rain, wind, hail, storms, sandstorms, or when objects (e.g., branches, debris) from trees may fall and damage the fabric or frame.

3. In Transit or Moving the RV:

The awning must be fully retracted and locked in place while the recreational vehicle is in motion, including when moving within the campground or site.

Customer Responsibility:

The Customer understands and agrees that they are fully responsible for the partial or full replacement cost and any damages caused to the vehicle related to the awning.

General Requirements:

1. Safe Operation:

o Customer agrees not to drive in a careless or negligent manner while towing or operating the RV Rental.

o Customer shall not drive under the influence of alcohol, drugs, or any other substances that impair driving ability.

o Customer shall not permit anyone other than those explicitly listed in the Agreement and approved as drivers to operate the RV Rental.

2. Unlawful Use:

o Customer agrees not to use the RV Rental for any unlawful purposes and will hold Recreational Vehicle Rental Agency harmless from any fines or penalties incurred during the rental period due to negligence, misuse, or carelessness.

3. Indemnity and Hold Harmless:

o Customer agrees to indemnify and hold harmless Recreational Vehicle Rental Agency, RV Camping Rental, and their agents, employees, and affiliates from any claims, losses, or damages to property, or personal injury (including death) arising from the use or operation of the RV Rental.

o Customer releases Recreational Vehicle Rental Agency and RV Camping Rental from liability for any consequential, special, or punitive damages in connection with the RV Rental, unless prohibited by law.

4. Ongoing Liability:

o Customer agrees to indemnify and hold harmless the Recreational Vehicle Rental Agency, RV Camping Rental, its authorized agents, and employees from any claims, losses, or damages, including legal expenses, arising from the RV Rental during the period of the rental, and continuing after the return of the RV.

o This indemnity applies whether the rental is returned before or after the expiration of the contract terms, whether by formal request or otherwise.

o Recreational Vehicle Rental Agency retains the right to control the defense of any claim arising under this indemnity.

5. Acknowledgment:

o By signing this Agreement, the Customer acknowledges that they have had the opportunity to read the terms of the Agreement and fully understand and accept the conditions.

o The Customer authorizes Recreational Vehicle Rental Agency to process any charges related to the rental as outlined in this Agreement.

Digital Signature of All Documents Agreement

1. Digital Signing Process:

o Customer agrees that all rental documents will be signed digitally through DocuSign.

o The rental package signing will occur in two stages:

 First Stage: Documents that do not require a physical inspection will be signed digitally at the outset.

 Second Stage: Upon completion of the visual inspection, inventory verification, and photo documentation of the rental unit, Customer will sign the remaining documents. This will confirm that all information is accurate and verified.

2. No Refund or Cancellation Post-Signature:

o Once the Customer has signed the documents after the physical inspection and verification, they waive any right to request a refund, credit, or full refund cancellation. The signatures will confirm that all information is accurate at the time of signing.

o Customer agrees to waive their right to file a chargeback with their payment provider, acknowledging that they have verified the rental unit and documents are correct and complete.

3. Access to Rental Documents:

o Customer may download all rental documents after reading, initialing, and signing them.

o Customer is encouraged to seek legal advice prior to signing, if desired.

4. DocuSign Platform:

o If the documents are sent via DocuSign, the Customer is encouraged to download the DocuSign app for a smoother signing experience.

o RV Camping Rental is not responsible or liable for any damages or issues associated with the use of the DocuSign platform or app.

NOTE: CUSTOMER WILL PUT THEIR INITIALS ON THE "DELIVERY INSPECTION REPORT" INDICATING THAT THEY HAVE UNDERSTAND AND AGREED WITH EVERYTHIGN SAID WITHIN THIS DOCUMENT IN ITS ENTERITY.